An innovative and efficient platform

A real solution to reduce the risk of rehospitalization

Benefits for you and your patients

Factors that contribute to rehospitalization and the impact on the hospital

According to a study by the Canadian Institute for Health Information (CIHI), thirteen percent of patients who were provided medical care were readmitted to the hospital. However, many studies show that most cases of rehospitalization could have been avoided, had there been better care of patients after leaving hospital.

Complexity of
self-help guides

Some of the rehospitalizations are linked to poor follow-up of postoperative care by the patient, generally resulting in wound infection. The lack of access to nursing care or to health professionals, particularly in rural areas, can have an impact on the readmission rate as well.

Shortened hospital stay and lack of availability of professionals

The risk of readmission also increases when the hospital stay is shortened, in order to free up beds, or when the patient has not received adequate instructions from the medical teams, regarding postoperative care.

Adverse impact on the public health system

Readmissions and emergency visits to the hospital or clinic cause disruption to optimal functioning and give rise to a significant reduction in productivity. Major inconveniences for healthcare professionals include, for example, delays in operational planning and the stressful effects of working overtime.

Ways to reduce the number of readmissions

According to this same study, 59% of readmissions could be prevented by “better patient education, scheduling follow-up appointments and by offering a helpline”.

Prevention and patient follow-up

Thus, thanks to our virtual follow-up platform and our health specialists, we can offer patients a support well beyond their hospital care.

The patient will be followed by one of our experts, through regular virtual consultation appointments, covering aspects of their posthospital care, such as managing the transition between hospital and home, coaching on treatment follow-up, or lifestyle habits to put in place that will speed up recovery.

In addition, our virtual follow-up or telemonitoring service frees up time for your healthcare teams. We can validate clinical information and inform you when the biometric data of monitored patients becomes problematic. All this with the goal of preventing rehospitalization due to complications.

REDUCED REHOSPITALISATION